Customer Ratings & Reviews for New Buffalo Insurance Agency, Inc.
Doug always does a great job listening to what my business needs are and then shares his experienced feedback so I know exactly what I am saying yes or no to. The team is very helpful and thorough with all the details.
Louise at New Buffalo has completely exceeded any a expectations I had when finding a new auto insurance company. She truly hustled and got me a great insurance plan within hours! I am completely blown away by her speed, attention to detail, and even more importantly, her friendliness and patience. I will be referring everyone to New Buffalo Insurance from here on out!
Doug is professional and friendly. He saved us thousands of dollars on our business insurance!! Highly recommend!
Doug at New Buffalo genuinely cares about your business, and is both professional and responsive, which is really all you can ask for. We look forward to working with New Buffalo for years to come!
I love New Buffalo Insurance. I use them for everything I need for my personal insurance needs and for my business. They are quick and easy to work with. So in incredibly honest, and overall just pros at what they do. I also refer new Buffalo insurance agency to all of clients that are looking for insurance and every single one of them have nothing but great things to say. They are truly just an amazing company that really cares about the people that they work with and they never ever try to oversell you on things you don't need. I highly highly recommend them can't say enough awesome things about Doug and his team.
Doug and his staff were very helpful in getting my auto insurance set up. He even answered my call on Saturday from the dealership to help get everything squared away. I was so satisfied with New Buffalo Insurance that I moved my home insurance over to them the next week.
Doug has handled both my Commercial & Personal Insurance needs for years !!! I retired 3 years ago and moved to Webster NY & continued with Doug. Once I realized he had decided to strike out & open his new Agency .... there was no question that I would continue to do business with him. I have always had the confidence that he is always looking out for what is best for me & my family !!!
Doug has been an absolute pleasure to work with. He has made something that was once unsettling to a pleasurable and educational experience.
Both personal and business, he communicates all of my concerns clearly and to the point. I highly recommend New Buffalo Insurance Agency.
Doug and New Buffalo Insurance are there every step of the way. Making the switch has been nothing but positive.
Doug and the New Buffalo Insurance team was excellent to work with and I would recommend them to anyone looking for great service and coverage. He helped me with my auto and I am already looking forward to working with him on future insurance needs as they come up! Thank you Doug!
Mike couch has been super helpful in finding my fiancé and I a new insurance policy where we have both great coverage and save money. I couldn’t ask for a better agent whose personable and very professional.
Having just moved to Buffalo and being without a car for an extended time in NYC, trying to get insurance turned in to a nightmare... until I walked in to New Buffalo Insurance and Liz spent her entire morning advocating for me. (If you go, make an appointment, not surprisingly they're super busy) I don't think I could begin to recommend New Buffalo Insurance highly enough. Everyone told me Insurance was a formula, but I never felt like anything other than a person with questions, and they were there to answer them. I'm beyond happy they're in my neighborhood but this is the kind of personalized service I'd travel miles for!
Doug and his associates are outstanding. In an age where follow-up is nil, they follow up better than anyone else. Informative, trustworthy and professional too!
Doug and his team are very knowledgable and quick w/ an answer to any insurance questions. I would highly recommend NBIA for any type of home of commercial insurance needs.
I refer all of my clients to New Buffalo Insurance. Doug and his staff are prompt and thorough. New Buffalo carries all of my business and personal lines of insurance, and they saved me a bunch of money. Thank you to New Buffalo!
I highly recommend using New Buffalo Insurence Agency and Doug Benz. He is very thorough and professional and very responsive to all of his customers needs.
Doug and his team at New Buffalo Insurance went above and beyond to help me find the best car insurance at an affordable rate. Then, on top of that, Doug came in on a Saturday to help me with an additional insurance issue I faced when registering my car. Being new to Buffalo and after working with Doug, I now see why Buffalo is known as the city of good neighbors!!
Highly recommend calling New Buffalo Insurance Agency if you are looking for business or personal insurance. Excellent customer service and very competitive rates. We refer all of our New York clients to this Agency!
Doug is very knowledgeable and honest. He answered all of my questions and had some great recommendations.
Can't say enough about the stellar service you'll find at New Buffalo Insurance! They are responsive, knowledgeable, and were able to save me hundreds of dollars a year for the exact same coverage I already had. 10/10 would recommend calling Doug's team at New Buffalo Insurance!!