Customer Ratings & Reviews for New Buffalo Insurance Agency, Inc.
Doug has handled both my Commercial & Personal Insurance needs for years !!! I retired 3 years ago and moved to Webster NY & continued with Doug. Once I realized he had decided to strike out & open his new Agency .... there was no question that I would continue to do business with him. I have always had the confidence that he is always looking out for what is best for me & my family !!!
Tim Reidy
Doug has been an absolute pleasure to work with. He has made something that was once unsettling to a pleasurable and educational experience.
Both personal and business, he communicates all of my concerns clearly and to the point. I highly recommend New Buffalo Insurance Agency.
Kevin Regan
Doug and New Buffalo Insurance are there every step of the way. Making the switch has been nothing but positive.
clinton hawkins
Doug and the New Buffalo Insurance team was excellent to work with and I would recommend them to anyone looking for great service and coverage. He helped me with my auto and I am already looking forward to working with him on future insurance needs as they come up! Thank you Doug!
John Hubbard
Mike couch has been super helpful in finding my fiancé and I a new insurance policy where we have both great coverage and save money. I couldn’t ask for a better agent whose personable and very professional.
Miranda Gollwitzer
Having just moved to Buffalo and being without a car for an extended time in NYC, trying to get insurance turned in to a nightmare... until I walked in to New Buffalo Insurance and Liz spent her entire morning advocating for me. (If you go, make an appointment, not surprisingly they're super busy) I don't think I could begin to recommend New Buffalo Insurance highly enough. Everyone told me Insurance was a formula, but I never felt like anything other than a person with questions, and they were there to answer them. I'm beyond happy they're in my neighborhood but this is the kind of personalized service I'd travel miles for!
Tess Walker
Doug and his associates are outstanding. In an age where follow-up is nil, they follow up better than anyone else. Informative, trustworthy and professional too!
George Dole
Doug and his team are very knowledgable and quick w/ an answer to any insurance questions. I would highly recommend NBIA for any type of home of commercial insurance needs.
Mark Wisz
I refer all of my clients to New Buffalo Insurance. Doug and his staff are prompt and thorough. New Buffalo carries all of my business and personal lines of insurance, and they saved me a bunch of money. Thank you to New Buffalo!
Andrew Pace
I highly recommend using New Buffalo Insurence Agency and Doug Benz. He is very thorough and professional and very responsive to all of his customers needs.
Mariah Irish
Doug and his team at New Buffalo Insurance went above and beyond to help me find the best car insurance at an affordable rate. Then, on top of that, Doug came in on a Saturday to help me with an additional insurance issue I faced when registering my car. Being new to Buffalo and after working with Doug, I now see why Buffalo is known as the city of good neighbors!!
Jacqueline Murphy
Highly recommend calling New Buffalo Insurance Agency if you are looking for business or personal insurance. Excellent customer service and very competitive rates. We refer all of our New York clients to this Agency!
Emily Coriano
Doug is very knowledgeable and honest. He answered all of my questions and had some great recommendations.
Jennifer Puma
Can't say enough about the stellar service you'll find at New Buffalo Insurance! They are responsive, knowledgeable, and were able to save me hundreds of dollars a year for the exact same coverage I already had. 10/10 would recommend calling Doug's team at New Buffalo Insurance!!
Amanda Albertsson
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